How Do I Report A Windstream Outage?

Why is my internet not working?

There are a lot of possible reasons for why your internet isn’t working.

Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area.

The problem could be as simple as a faulty Ethernet cable..

How long does it take Windstream to reconnect?

In most cases, reconnection is done within three to five working days. There will be no exceptions to this policy.

Does Windstream have TV?

Windstream Cable offers an absolute compound of both fun and comfort. Windstream TV packages are available in diverse forms: from a choice of channels to the number of channels. You can choose a standalone package or subscribe to 2-in-1 and 3-in-1 Windstream bundles.

How do I log into my Windstream email?

Go to and click email on the top right of the menu bar. Use an email application on a smart phone. Use an email client on a computer.

Why is Windstream Internet so slow?

There are chances that fiber optic cable connected to your PC or router may have slight wear and tears or damages on it that might be causing you to get slow internet on Windstream connection.

What kind of internet is kinetic?

The Bottom Line: Kinetic internet by Windstream runs on a high-speed fiber optic network. This means even their slowest package will be faster than the average residential connection. Plans range from 200 Mbps to 1 gigabyte (1,000 Mbps).

Why is my Windstream not working?

When troubleshooting your connection, the first thing you should try that can resolve many issues is simply power cycling your modem. … After the full two minutes, restart the modem and only power back up other devices after the Windstream router has re-synced.

Is Windstream going out of business?

Windstream Holdings announced on Monday that it’s now free from the shackles of Chapter 11 bankruptcy. Windstream has successfully shed more than $4 billion in debt and has approximately $2 billion in hand to fuel new growth as a privately-held company.

How much does Windstream Internet cost per month?

Windstream internet plans and pricesPackagePrice*Download speeds up toHigh Speed Internet 50–100 Mbps$28.99–$70.00/mo.100 MbpsHigh Speed Internet 200 Mbps$28.99–$75.00/mo.200 MbpsHigh Speed Internet 300–400 Mbps$39.00–$80.00/mo.400 MbpsHigh Speed Internet 500 Mbps$49.00–$80.00/mo.500 Mbps2 more rows•Jul 23, 2020

How do I fix my Windstream WIFI modem T3200?

Windstream Modem T3200 Orange Light: The Reason?1) Restart the Modem. In some cases, the issue is only with the modem due to some sort of minor bug or error and it should be fixed easily with a simple restart. … 2) Reset the Modem. … 3) Contact Windstream.Dec 6, 2020

How do I get my Windstream Internet to work?

Among the quickest, most reliable tools to troubleshoot your internet connection is to power cycle your modem.First, shut down all computers and devices connected to the modem and router. … Power down then unplug the router if you’re using one.Unplug the power source from the modem.More items…•Dec 20, 2019

Why is my internet light yellow?

Wi-Fi Light If the light is amber, your wireless connection is temporarily disabled because of a feature called the Wireless Schedule. You can check your Wireless Schedule online.

How do I reset my Windstream T3200 modem?

Reset the Actiontec T3200 Windstream You should see a tiny recessed button labeled reset like this: While the router is on, take a straightened paperclip and press down on this tiny button for about 10 seconds. This begins the reset process which can take several minutes or more to complete.

Is Windstream a good Internet provider?

Windstream may be one of the better options in your area, but it’s definitely worth comparing its plans to those of competitors like CenturyLink, Suddenlink, and satellite internet providers. Plans and prices: Windstream offers a nice variety of speeds, so it’s easy to find the right plan for your needs.

What do the lights on Windstream modem mean?

-Green: One or more wireless devices connected. -Off: No Wireless device connected. -Green: Ethernet port in use. -Blinking green: Traffic passing.

What do the lights on my router mean?

The LEDs on your router indicate the status of the connection between your router and the devices that are connected to it. They also indicate the status of your Internet, Wi-Fi, Ethernet, and WPS connections.

How can I watch kinetic TV?

Download the Kinetic TV App from the Apple, Google and Amazon App store.

Does Windstream have a data cap?

Windstream doesn’t have any data caps or usage limits in place.

How do I report a Windstream Internet outage?

For prompt attention to your repair issue please call our Repair Department (800) 347-1991 or contact us via email. We are open 24/7 and offer an automated service to report your issue.

How do I speak to someone at Windstream?

We’re reachable atAccount Support. (800) 347-1991. Availability. Mon – Fri 7:00 am – 8:00 pm (ET) … Service Support. (800) 347-1991. Availability. Available 24/7.Financial. (800) 537-7755. Availability. Mon – Fri 8:00 am – 6:00 pm. … Sales. (888) 664-0841. Availability. … Order Updates. (800) 481-5441. Availability.

Does Windstream have an app?

MyWIN mobile app is a free app for both Apple and Android devices and allows you to access your Windstream account anytime, anywhere.